Roles and Functions:
Quality Assurance and Standards

• Directors, Managers and Shareholders
• Workers: professional, skilled and unskilled
• Porters, Caretakers, Catering staff
• Market Research and Product Design
• Logistics and Asset Management
• Marketing and Sales
• Personnel and Finance
• Operations
• Trainees, Apprentices, people on work-experience
• Risk Management and New Technology
• Quality Assurance and Standards
• Those who take decisions about staff redundancy
• Legal specialists

Father of all, we pray for those who set and maintain standards for the performance of products and services throughout industry, commerce and the public services. We commend to your fatherly care the works of Weights and Measures inspectors, and the Health and Safety Inspectorate. May their analysis be rigorous and their judgements wise and impartial. When corrective measures are necessary, grant them time to make good decisions, and peace when the decisions are made. Where praise is due, let it be given generously, that all may find fulfilment in their work. When their efforts lead to unpopularity, grant them confidence in their work, and compassion for those to whom their decisions bring pain.

Next >> Those who take decisions about staff redundancy